Friday, June 20, 2008

DHL, FedEx, UPS avoiding delivery

Hopefully I am not alone, however since I have moved near Union Square in San Francisco off Geary st. I have had a continual strugal with the major carriers delivering in my area. My building has a gate in front, where you must dial the tenant to be buzzed in. A simple task, I would expect, especially since my unit is tied directly with my mobile phone. However all 3 carriers seem to think that there is little to no reason to even try dialing a tenant. Thus both FedEx and UPS just leave tags on the main door that no one answered and they will either try again or you can pick up at xxx address.

For the past week DHL has claimed to try and contact me every day. I have been home each day and not a peep from my mobile/cell phone. The building manager warned me when I moved in, not to use DHL for they had lost many packages being delivered to the buildings address where I reside.

It is so sad, after spending never ending amounts of time with both UPS and FedEx, alerting them of my home working environment that I need to continue advising further agencies of such issues. While the good old United States Postal Service seems to always deliver on time, even though slower than everyone else.

What a shame that companies who advertise and or guarantee delivery, avoid such a basic level of service on a regular basis. I am not saying that the USPS is any better, since they seem to refuse picking up any outbound mail in my building. Resulting in the loss of several Netflix films, since I have moved in here.

It ashame's me that end users in large cities must work so hard to receive such simple services from large companies.

Labels: , , , ,

0 Comments:

Post a Comment

<< Home

My Photo
Name: Aaron Shear
Location: San Francisco, California, United States

I have been in the search industry since the late 90’s, no not 10-20 years. My career started early in the search Day’s at Inktomi, where I supported large search portals. For example, MSN, AOL, iWon, Hotbot, CNet too name a few. After Inktomi I became a freelance consultant. I consulted for a few of the Top SEO’s around 2002 time frame; obviously the market has changed since then. After consulting I joined a small SEO firm called SEO Inc as the CTO. At SEO Inc. I successfully optimized some of the largest clients including IGN, Sony, VEGAS.com, Beaches and Sandals Resorts to name a few. Even though SEO Inc was a ton of fun, I still wanted the ultimate SEO challenge. I moved on as the global head of SEO for Shopping.com an eBay company. This challenge was an interesting one, how do I optimize a site with 50 million products? Every month I helped the business grow by leaps and bounds. I am now consulting for mostly enterprise e-commerce clients. Yes there is more too me than this profile shows, but you will just have to ask.

Powered by Blogger

Add to Google Subscribe in Bloglines