Unboleiveble, I just got a new PS3 and just tried to setup their network. This should be a simple and very easy setup. Especially since, well I am sure that they are expecting a jump in revenue for this feature like Microsoft gets with the xbox 360. But in this case, I go through all of the hoops and carefully input in my credit card and billing information into the system.
No matter what I put in, it keeps rejecting me. Thus I assume that the cards I have been trying are just protecting me, which is normal. They want to cover their own butts and make sure that no one is spending money that they will have to refund at some point. But in this case, I call both cards that I normally use and find that they can see the pre-authorization to determine if the card is ok and all went through just fine.
So after 30 minutes of screwing around with the console and the credit card companies, and of course useless manuals that come with the console, I turn to the website. The website has only one form of contact, a form in which you fill out for a return call. When you buy a game system that costs over $400 and has little to no support I begin to wonder how things will be down the line.
Wow, what a mess! So far not a huge fan of this system.
Labels: ps3, sony