Friday, June 20, 2008

DHL, FedEx, UPS avoiding delivery

Hopefully I am not alone, however since I have moved near Union Square in San Francisco off Geary st. I have had a continual strugal with the major carriers delivering in my area. My building has a gate in front, where you must dial the tenant to be buzzed in. A simple task, I would expect, especially since my unit is tied directly with my mobile phone. However all 3 carriers seem to think that there is little to no reason to even try dialing a tenant. Thus both FedEx and UPS just leave tags on the main door that no one answered and they will either try again or you can pick up at xxx address.

For the past week DHL has claimed to try and contact me every day. I have been home each day and not a peep from my mobile/cell phone. The building manager warned me when I moved in, not to use DHL for they had lost many packages being delivered to the buildings address where I reside.

It is so sad, after spending never ending amounts of time with both UPS and FedEx, alerting them of my home working environment that I need to continue advising further agencies of such issues. While the good old United States Postal Service seems to always deliver on time, even though slower than everyone else.

What a shame that companies who advertise and or guarantee delivery, avoid such a basic level of service on a regular basis. I am not saying that the USPS is any better, since they seem to refuse picking up any outbound mail in my building. Resulting in the loss of several Netflix films, since I have moved in here.

It ashame's me that end users in large cities must work so hard to receive such simple services from large companies.

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